Corporate Performance Management

ICAP Management Consultants with strong capabilities in the area of Business Intelligence delivers services and solutions in Corporate performance management (CPM) which allows organizations to monitor and manage their organization's performance, according to key performance indicators (KPIs) such as revenue, return on investment (ROI), overhead, and operational costs. We also extend CPM to business performance management (BPM) or enterprise performance management (EPM), if needed.
Historically used within finance departments, CPM software is now designed to be used enterprise-wide, often as a complement to business intelligence systems. CPM software includes forecasting, budgeting and planning functions, as well as graphical scorecards and dashboards to display and deliver corporate information. A CPM interface usually displays figures for key performance indicators so that employees can track individual and project performance relative to corporate goals and strategies. We do use established management methodologies with CPM technology systems, such as Balanced Scorecard.

The balanced scorecard is a strategic management system that focuses on the drivers of profit, success, and value in organizations. It looks at four organizational perspectives and the causal links among them. In the balanced scorecard, companies identify and measure the drivers of future performance through the identification of key success factors, and then develop key performance indicators to link to corporate, business unit, and functional strategies.

BPF is a process that determines the short and long term financial goals of an organization and represents the Annual Planning Cycle. It is a critical tool for informing and executing business strategy. CFM is a process assisting an organization to monitor and analyse its cash flows easily and quickly.

Profitability analysis has become an important new management accounting tool based on the fact that each customer is different and that each euro of revenue does not contribute equally to the firm’s profitability.

Pricing strategy should have a powerful influence on profits. Price is a subtle variable that depends on a number of different factors, many of them difficult to pin down exactly. Indicatively, such factors may be: subjective price perception by customers, customers’ subjective willingness to pay, price modelling and the way prices are communicated. 

A company’s growth is reflected by its capability to efficiently manage costs while ensuring optimum productivity. The constraints faced by each organization are unique based on its capacity, target market demands and its objectives.

Product and Pricing Lifecycle Management, or PPLM, is a methodology (consulting & software) approach for the managed evolution of relationship banking. By shifting from a product-centric approach to a customer-centric approach, PPLM is transforming the way banks manage products, pricing, loyalty and billing.

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About us

ICAP Group – with 1.300 employees – is the largest Business Information and Management Consulting Group in Greece, with a strong presence in Southeastern Europe.

At ICAP Consultants, our vision is to become the recognized regional leader in Business Consulting enabled by Technology and Business Analytics. Our strategy relies on uniquely combining a superior industry-focused business consultative approach, consumer & business data, analytics and data integration technology solutions. Our unique and innovative solutions differentiate our customers and provide them a competitive advantage.

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